Cgetbandc

Terms of Service

Last updated 1 October 2026

These terms govern your use of getbandc.co.uk ("getbandc", "we", "us"). Please read them together with our Privacy Policy. By using the site, creating an account or buying anything on it, you agree to these terms. If you do not agree, please do not use the site.

1. Who we are

getbandc is operated by Alexander Andronov, trading as getbandc. You can contact us at [email protected].

2. What the service is — and what it is not

getbandc estimates whether a property in England or Wales is likely to meet the minimum energy efficiency standard of EPC band C, why it scores what it does, and what improvements have achieved for comparable homes. It does this from public Energy Performance Certificate data and statistical analysis of that data.

The service is an information tool. In particular:

  • It is not an Energy Performance Certificate and not an assessment of your property. Only an accredited Domestic Energy Assessor can produce an EPC.
  • It is not legal, financial or construction advice. The rules on minimum energy efficiency standards, the 2030 deadline, the spending cap, exemptions and the assessment methodology are set by government and may change. Compliance from 2030 may be assessed under a different methodology from the one behind today's certificates.
  • Figures are indicative. Costs are national ranges, not quotes. Odds and outcomes describe what happened to other properties in the past and do not predict what will happen to yours.
  • The underlying data may be wrong or out of date. Certificates are produced by third parties, can contain errors, and may not reflect work done since they were lodged.

Before you spend money, sign a tenancy, register an exemption or make any other decision, get advice from a qualified assessor, surveyor, contractor or solicitor as appropriate.

3. Who can use it

You must be 18 or over. The service is designed for properties in England and Wales. If you use it on behalf of a company or other organisation, you confirm you are authorised to accept these terms for it, and "you" includes that organisation.

4. Accounts and companies

The free address checker on the home page needs no account. The business service at getbandc.co.uk/business does. You sign in with a code or link sent to your email address, or with your Google account; sign-in is run for us by Clerk.

Business accounts belong to a company. Plans, checks, reports and branding belong to the company, not to the person who set it up. Company admins can invite and remove members, change the plan and branding, and manage billing; members can check addresses and download reports. You agree to:

  • use an email address that is yours, keep your sign-in secure and not share it with others;
  • invite only people who work for or with your company, and remove them when that stops;
  • tell us promptly at [email protected] if you think someone else has accessed your account.

The company is responsible for what its members do with the service.

5. Plans, checks and payment

The business service has a free plan and paid plans. What each plan includes and costs is shown on the pricing page and in your dashboard before you pay.

  • A check is one property opened in the dashboard or turned into a report; a PDF report also uses one of the plan's PDF reports. Opening the same property again, or making another report of it, in the same calendar month does not use another. Allowances reset on the first day of each month (UTC); unused checks do not carry over.
  • Unlimited means as many individual checks as your company genuinely needs in the course of its own work. It does not cover automated, bulk or resold access (section 7). If use is far beyond what one company's work plausibly needs, we will contact you before limiting it.
  • Features marked "coming soon" are not part of what you pay for until they are released.
  • Paid plans are monthly subscriptions, billed in advance in pounds sterling through Stripe. Prices exclude VAT; where VAT or another sales tax applies, it is added at checkout and shown before you pay. We never see or store your full card number.
  • Subscriptions renew automatically each month at the price then in force until cancelled. We will email the company's billing contact at least 30 days before a price increase takes effect.
  • You can switch plans or cancel at any time in the billing portal linked from your dashboard. An upgrade starts straight away and the difference for the rest of the month is charged then. A cancellation takes effect at the end of the month already paid for, after which the company moves to the free plan. We do not refund part-used months, except as section 6 or the law requires.
  • If a payment fails, Stripe will retry it and we will ask you to update your card. If it still cannot be taken, the company moves to the free plan.
  • Promotional codes apply only as described when they are issued and have no cash value.

6. Business use and consumer rights

The business service is for businesses — installers, landlords, agents and others acting in the course of a trade. If you nevertheless subscribe as a consumer, for yourself and not for a business, you can cancel within 14 days of subscribing under the Consumer Contracts Regulations 2013 by emailing [email protected]; because the service starts immediately at your request, we refund what you paid less a proportionate amount for the time you had access.

Nothing in these terms affects the statutory rights of a consumer, including the right to digital services that are as described and provided with reasonable care and skill.

7. Acceptable use

You may use the service and its output to understand the energy performance of specific properties and to advise, survey and quote for the owners and occupiers of those properties. You agree not to:

  • scrape, crawl, bulk-download or systematically extract data from the site, or exceed reasonable use limits;
  • resell, republish or share access to the service, or give your sign-in to anyone outside your company;
  • use the service to compile lists of properties, owners or occupiers for unsolicited marketing or cold contact — the address data in it may only be used for purposes connected with the energy performance of buildings;
  • present a report as an Energy Performance Certificate, a survey or a quote, or remove the data notices and "Powered by getbandc.co.uk" line from it;
  • try to get around plan limits, payment, access controls or rate limits, or interfere with the site's operation or security;
  • reverse-engineer the service, except where the law allows it;
  • use the site unlawfully, or in a way that harms other people.

We may suspend or close accounts that break these rules.

8. Data sources and licences

Certificate data comes from the Energy Performance of Buildings Register for England and Wales. It contains public sector information licensed under the Open Government Licence v3.0. Address data contains Ordnance Survey data © Crown copyright and database right 2026 and Royal Mail data © Royal Mail copyright and database right 2026. Address data may only be used for purposes connected with the energy performance of buildings, and you must keep these notices if you pass it on.

9. Our content

The site's design, text, software and analysis are owned by us or our licensors. We give you a personal, non-transferable licence to use the site and the output it gives you for your own purposes, including in managing your own properties or advising your own customers about specific properties, as section 7 describes. Third-party data remains subject to the licences in section 8.

10. Reports and your branding

Plans can produce PDF reports showing your company's name, logo and contact details, up to the number each plan includes. You confirm you have the right to use that branding, and you are responsible for how you present and use each report. You may give a report to the owner or occupier of the property it describes, or to someone acting for them. Reports stay subject to section 2: they are indicative and not a survey, a quote or an EPC.

11. Data you put into the service

When your company checks addresses, we keep a record of them — the address, its energy rating, which member checked it and when — so that you can see your history, download reports and export data. When people send your company an enquiry through your website widget, we store their name, contact details, address and message and email them to you. You are responsible for having a lawful basis to contact them and for how you use the enquiry. For any personal data in those records, your company is the controller and we act as its processor under UK GDPR article 28. We will:

  • process it only to provide the service to your company, or where the law requires us to;
  • keep it confidential, protect it with appropriate security, and use only the sub-processors listed in our Privacy Policy, telling you before we add new ones;
  • help you respond to requests from people exercising their data rights, and tell you without undue delay about any breach affecting your data;
  • delete it within 30 days of your company closing its account, unless the law requires us to keep it.

12. Availability and changes to the service

We work to keep the site available and accurate, but we do not guarantee it will be uninterrupted or error-free. The service depends on government data services that are outside our control. We may change, add or remove features. If we withdraw a paid feature you have paid for in advance, we will refund the unused part.

13. Our liability to you

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited by law.

If you are a consumer, we are responsible for loss you suffer that is a foreseeable result of our breaching these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable, or for business losses.

If you use the service for business, and given the indicative nature of the service described in section 2:

  • we are not liable for loss of profit, rent, revenue, business or opportunity, for fines or penalties, for the cost of works, or for any indirect or consequential loss;
  • our total liability arising out of or in connection with these terms is limited to the greater of £100 and the amount you paid us in the 12 months before the claim arose.

14. Ending these terms

You can stop using the service, cancel your plan and close your account or your company at any time. We may suspend or end your access if you seriously or repeatedly break these terms, or if we stop providing the service; in the second case we will give reasonable notice and refund any unused prepaid amounts.

15. Changes to these terms

We may update these terms, for example when the law or the service changes. We will show the date of the latest version at the top of this page, and for material changes we will email account holders at least 30 days before they take effect. If you do not agree, you can cancel and close your account before then.

16. Complaints, law and disputes

If something goes wrong, email [email protected] and we will reply within 14 days. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts under your local law.

Data: Energy Performance of Buildings, England & Wales (MHCLG). Indicative only — compliance from 2030 is assessed under a new methodology, and an exemptions register applies.